Yes, sample is free, but the express charge is yours.
2
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
3
What' s the delivery time?
Pattern needs 3-5 days, sample need 10-15 days.
The first order need 20 days
4
Can you make a pattern with my own design?
Yes, no problem, we support full customization services for labels.
5
Do you accept OEM business?
Yes, we are OEM&ODM supplier.
6
what kind of certificate you have?
We have FDA, GMP, ISO, HACCP, COA, MSDS.
7
What's the MOQ?
Each product has a different MOQ and you are more than welcome to contact us for more details.
8
Are your prices be honest without bargain space?
We always try our best to quote good price to our customers, but it sometimes depend on your quantity.
9
What is your QC process?
Quality is our first priority. Our company is certified by the Ministry of Agriculture and will passing ISO 9001 in 2020. At the same time, all of our items have past a strict quality control system in order to send you with high quality product.
10
Where is your factory located? How can I visit there?
Our factory is located in Shanghai and Xi'an, Shaanxi Province. You' re always welcomed for visting our factory.